Get in touch with our team
Build a better store, faster, with the power of Omnise. If you encounter any issues or just want to "Say Hi"! Let's send us a message.
Reach us
We reply fast — usually under a minute on chat, under an hour by email.
Whether you need help setting up a page, recovering a draft, or sorting out a Shopify billing question, our success team has you covered 24/7.
Email · support, sales, agenciessupport@omnise.comFirst reply within 1 hour during business days.
Live chat · 24/7 on every planStart a chat with the success teamAverage first response under a minute.
Help center · docs + tutorialsBrowse the help centerStep-by-step setup guides and video walkthroughs.
Community · merchants on SlackJoin the Omnise communityTips, hypotheses, and templates from fellow merchants.
/ Office
Headquarters
68 Khuc Thua Du, Hanoi, Vietnam
Hours
Mon–Fri · 9am–6pm (UTC+7)
Chat
24/7 · every day, every plan
App store
5.0 ★ on Shopify App Store